Terms and Conditions
Payment Policy
Rates
Minimum stays
Christmas / New Year = 3/6 nights min stay.
Arrivals and Departures
Check In outside these hours is by prior arrangement only.
Pets
Visitors
Accommodation and Facilities at Beachfront Resort are for the use of registered guests only. Guests are welcome to have one or two occasional visitors during the day at the discretion of management. Please ask us first. Parties or gatherings including non-registered guests are not permitted.
Un-authorised visitors may be asked to leave. Resort Facilities; Beach Bar, BBQ, Spa Pool, Kayaks, Sun Loungers etc are not available for use by guests' visitors. Unregistered guests are not permitted to stay over overnight. All visitors are required to leave by 10pm.
Beachfront Resort is a Smoke-Free, Vape-Free property
Smoking and/or Vaping is not permitted anywhere on the premises, indoors or outdoors
Cancellation Policies for direct bookings
• 7 days of arrival date: 100% forfeit of the total booking price.
• 14 days of arrival date: 100% forfeit of the total booking price.
• 1 calendar month of arrival date: 100.00% forfeit of total booking price
Non-Refundable Bookings
Bookings made via 3rd party OTA sites or with discount coupons may be non-refundable. This will be clearly stated on the booking confirmation. Bookings amended inside the non-refundable period to new dates, if permitted, remain non-refundable.
Covid-19 Travel Restriction affected bookings.
This policy applies to all existing and future bookings where New Zealand government restrictions prevent travel to Whitianga for your intended stay at Beachfront Resort.
If New Zealand government Covid -19 travel restrictions prevent you from travelling to Whitianga and staying at Beachfront Resort on your booked dates, providing you notify us at least 24 hours prior to arrival date, your payment will be converted to a Travel Credit. You will be able to reschedule your booking for alternative dates within 12 months of the original booking, and we will apply the payment already made to the new dates. Travel Credits may be applied to one booking over consecutive nights, are subject to availability, applicable full rates, and minimum stay requirements, and are non-refundable. Bookings amended inside the non-refundable period to new dates, if permitted, remain non-refundable.